Q&A for July 2014

Question: I took a drug test and received a bill from the collection site I tested at. What do I do?

Answer: First you must always make sure to arrive at the right contracted collection site (do a quick collection site search on our AADrugTesting.com website and print out a map). Call the collection site to make an appointment if you can. All you have to do is bring an Authorization Form (Form 111) filled out and a pre-printed chain of custody form (CCF) with you to the collection site.

This authorization form has the instructions for the collector to follow, especially about the billing – which is supposed to go to AADT. If you do receive a bill, please forward the bill to AADT to process for payment.

Please also note that if you don’t follow these steps and you just arrive to test without the Authorization Form (Form 111) we might not be able to help you with the bill. Call us immediately (during business hours) if anything is wrong or you are denied a collection.